An update on March 16 from City Manager Patrick Hentges


The City of Mankato is implementing a number of safety measures to help ensure employees are healthy to deliver city services–public safety, water and wastewater, public works and street maintenance since these services are a priority. Remote work arrangements are being made as changes evolve.


Public building access changes

The Civic Center (including public walk through), 1 Civic Center Plaza, has been closed. Customers may purchase and return tickets over the phone by calling 507-387-8456 between 11 a.m. and 4 p.m., Monday through Friday.


City buildings typically open to the public will be restricted for public access beginning Tuesday (March 17):


·       Intergovernmental Center, 10 Civic Center Plaza

·       Public Safety Center, 710 South Front Street


Utility billing

Several options makes it easy to pay utility bills:

·       Online at

·       By phone with a credit/debit card or eCheck. Call: 833-245-1941


Other options include autopay, dropbox at the Intergovernmental Center, or by U.S. postal mail:


City of Mankato

Attention: Utilities

Intergovernmental Center

10 Civic Center Plaza

P.O. Box 3368

Mankato, Minn. 56001


Water service will not be disconnected for any city of Mankato customers until further notice. If an individual is having difficulty paying a bill, please contact staff at 311 or 507-387-8600.


Garbage and recycling service is not affected at this time.


Parks and facilities

Reservations at any city park shelter, facility or the campground will be cancelled until further notice. Deposit refunds will be provided once the city is operating at full capacity. Park restrooms are closed.


Building permit and zoning applications

Building permit applicationszoning permit applications and plans may be submitted electronically (flash drive or compact disc) in the Intergovernmental Center drop box.


Payments may be made by phone–call 311 or 507-387-8600 with a credit card (Visa, Mastercard or Discover), by check in U.S. Postal mail or using the dropbox. It’s important to clearly identify which project so proper payment can be applied.


Review letters will be sent to applicants by email or U.S. postal mail.


Schedule building inspections by calling 311 or 507-387-8600. Sign permit and subdivision applications are available online.


Public housing information for existing tenants

Orness Plaza offices will be closed until further notice. Housing briefings and tenant re-certifications will be done over the phone with assigned housing specialist. Staff will be available by phone or email. All tenants will receive a letter in the mail with additional information.


Information may be submitted by U.S. postal mail to the attention of the respective staff person:


City of Mankato

Intergovernmental Center

10 Civic Center Plaza

P.O. Box 3368

Mankato, Minn. 56001


Rental payments can also be submitted in the Intergovernmental Center drop box.


Contact 311 or 507-387-8600 with any questions.


Mankato City Council meeting

An emergency online meeting (since building will be closed) will be held by the Mankato City Council at 4 p.m., Tuesday (March 17) to enact local emergency ordinances that reinforce state executive orders and Centers for Disease Control and Prevention and Minnesota Department of Health recommendations.


Payment information

As part of the city’s planning, we are looking for ways to provide relief to businesses, individuals and others as the situation evolves, need becomes apparent or as resources change. Payroll services to employees and payment to vendors, including contract and regular service providers, will move forward. Social distancing recommendations require the city to examine how it does daily business, and adjustments are being made accordingly.


Ways to be a good neighbor

It’s encouraged to be neighborly and consider each other’s needs. It’s neighborly to check on the elderly and vulnerable adults. Continue being generous with organizations that help others, such as food shelves, public aid and charities. Please be cognizant of social distancing to help prevent the spread of COVID-19.



Helpful information and resources

·       If there are questions regarding COVID-19 or other medical concerns, individuals are asked to contact their health providers.

·       Greater Mankato Growth has online information to be supportive and helpful in getting information to our member businesses about how to best be prepared and proactive in regard to the Coronavirus-COVID-19.

·       View Minnesota Department of Health about general community health efforts, community and individual strategies to slow the spread of COVID-19.

·       View Centers for Disease Control and Prevention information about how to protect yourself and if you think you are sick:

·       Information about older adults and medical conditions.

·       Information to help prepare families.

·       Governor Tim Walz declared a “Peacetime state of emergency” to coordinate strategies to protect citizens from COVID-19.

·       The Minnesota Department of Health has developed a list of strategies to limit and slow the spread of COVID-19. Examples include implement social distancing, reschedule or cancel events with 250 or more people and limit attendance to name a few.

·       View Governor Walz’s executive order 20-02 closing schools through Friday, March 27.


Statewide coronavirus hotline

The Minnesota Department of Health has established a coronavirus hotline that is staffed from 7 a.m. to 7 p.m. Call 1-651-201-3920.